Frequently Asked Questions

Joburg Shopping Festival
When is the shopping festival taking place?
The dates will be announced soon!

Where is it taking place?
The 2018 malls will be announced soon! Look out for sales in fabulous malls like Rosebank Mall, East Rand Mall, Oriental Plaza, Maponya Mall, and Menlyn Park Shopping Centre.

How will I know which stores are participating?
All stores in our fabulous malls are participating! Look out for the sale signage to find the best deals.

How do the festival deals and special offers work?
The deal or offer can take the form of a discount, a special give away or a special treat, according to each individual retailer. Anyone can take advantage of these offers, whether paying with a card or using cash.
Joburg Shopping Festival Competition
What is the grand prize?
The grand prize for 2018 has not yet been announced. Follow us on social media to get the latest updates!

What else can I win?
The prizes have not yet been confirmed for 2018. Follow us on social media to stay in the loop!

How do I enter the competition?
Spend R300 or more at any of the participating malls during the Joburg Shopping Festival, then visit the Joburg Shopping Festival stand in the mall. Our ambassadors will help you to enter your details electronically.

Why do I have to enter the competition with the assistance of an ambassador?
The ambassador needs to validate your purchase slip, in order to confirm that you have spent R300 or more. It will also ensure the smooth and correct completion of the electronic form.

How are the winners selected?
The daily prize winners will be chosen from a random draw of all entries received on that day. The grand prize winners will be chosen from a random draw of all entries filtered by point of entry (mall). Each of the draws will be performed by an electronic process, overseen by independent auditors. The decision is final and no further correspondence will be entered into. If a winner rejects their prize, does not claim their prize before the end of the festival, or the entry is invalid, the winner's prize will be forfeited and another winner will be selected. The prizes are non-exchangeable, non-transferable, and is not redeemable for cash or other prizes.

When will the grand prize be drawn?
Follow us on social media to find out more about the grand prize!

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